Description based on the Specified Commercial Transactions Act
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Sales company name
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Kabushikigaisha Caedia Kaedear Inc. |
| Operations Manager | Representative Director Tomohiro Iizawa |
| location |
226-0024 314-2 Nishi-Hassakucho, Midori-ku, Yokohama City, Kanagawa Prefecture |
| telephone number |
080-6583-4783 Reception hours: 10:00-17:00 (excluding weekends and holidays) *If the reception is closed, please contact us by email or official LINE. It may be difficult to get through on the phone. If your inquiry is urgent, please contact us using the inquiry form on our website. |
| email address |
kaedear.cs@gmail.com |
| Sales URL |
http://www.kaedear.com |
| Product sales price |
Please refer to each product page. |
| Payment Method |
Credit cards: Visa, MasterCard, AmericanExpress, JCB Shop pay, Apple pay, Googleb pay, Amazon pay |
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Other than the product price Required amount |
Free shipping nationwide (within Japan only) There are no additional fees other than the product price. |
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Sales volume |
You can purchase from just one item. |
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Payment period |
Payment is confirmed when you order the product. |
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Product delivery time |
After confirming your order, we will ship the product immediately. (Normally, it takes about 2 business days to ship the product. If the shipment is delayed due to bad weather, the convenience of the delivery company, or any other reason, we will notify you by email.) |
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Product delivery method |
After shipping arrangements are made by our company or Rakuten Logistics, to which we have outsourced part of our shipping operations, the product will be delivered by Japan Post or other shipping companies. |
| Cancellation Policy |
Once payment is completed, shipping will begin and cancellation may not be possible. When placing an order, please double-check that there are no errors in the product before placing the order. Cancellation is possible before shipping. Please feel free to contact us first. |
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Returns and defective products |
In the case of defective or incorrect products, we will cover the cost. If there is any damage or accident during delivery, please contact us. We will send you a new product as soon as possible, and we will cover both shipping and handling fees. [Returnable] When the problem cannot be resolved by repair or replacement. [Return period] We will only accept returns if you contact us within 30 days of shipment. [Return Method] Please contact us through our contact details (official LINE, email, phone). Once we receive your return, we will refund you within 7 days. If you wish to return the product for your own reasons, you will need to pay the shipping costs and return the product. (Shipping costs vary depending on the product, so we will calculate the cost and inform you when we accept the return.) |
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Product Warranty |
If a product defect occurs within the warranty period from the date of purchase, we will replace or repair it only if the product is found to be defective. If the product is not found to be defective, a fee will be charged for replacement or repair. (The amount will vary depending on the product and the nature of the malfunction, so we will inform you of the amount each time.) If the product is still within the warranty period after warranty replacement , the warranty will apply even if the defect reoccurs due to a product defect. After arranging the replacement product, if the cause of the defect is not a product defect but is due to improper handling or installation, you will be asked to pay the round-trip shipping costs for arranging the replacement product, or to purchase the replacement product. We do not change product models for warranty exchanges. Your order number is your warranty number. Please make a note of your order number after your purchase. |
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Expressions and products Notes regarding |
The expressions and reproducibility shown in this product may vary from person to person and do not necessarily guarantee benefits or effects. Product images may differ from the actual product. |